How Yesware Excels with a Culture of Referrals and Above-and-Beyond Benefits

March 23, 2017
Aubrie Przybysz
Marketing at Drafted

Yesware is not a company concerned with just talent acquisition. They are a company whose focus is talent as a whole.

Yesware company culture

Monthly massages. Uber compensation. Gym membership. Professional coaching. Perhaps the reason employees at Yesware seem dedicated to helping their team is because their team seems dedicated to helping them. Their company page lists some extensive and creative benefits, including unlimited vacation policies, daily catered lunch, weekly exercise classes, and dinner and an Uber home if an employee works late.We want you to be your best self, the company website says in large font above a list of some of their benefits.

Some of Yesware's benefits, from their company page

A holistic approach to talent


Yesware is sales acceleration SaaS company based out of Boston, MA. Over the past few years they’ve become one of the prominent tools that managers use to get quality insights for clients and prospects, streamlining and maximizing communication. Headquartered in Boston, they have a second office in San Francisco, and a handful of remote employees. In total, their staff numbers a little under 100.

Zoe described the company as one with an “upbeat startup vibe” - complete with an after-work beer keg - and a strong sense of team support. “We take a whole-person approach to the employee,” Zoe Silverman, Yesware’s Director of Talent, told Drafted in a recent interview. “Our philosophy goes past acquiring to making sure talent is happy, healthy and engaged.”

yesware culture2

Fitness, food and coaching – And did we mention puppies?[/caption]The result is a team focused on the team. At Yesware, there’s a heavy emphasis on cross-collaboration between different departments. “Everyone wears a lot of hats,” Zoe told us, “and everyone goes above and beyond to help each other out.” When asked about the benefits (the Ubers, dinners and puppies) Zoe told us that the genesis of these programs was “thinking holistically about general employee wellness.” At Yesware, the focus is not on the ‘work-life’ balance – it’s about making work more like your life, and keeping it healthy.

“Our goal isn’t to do what many offices idealize – putting people to the grindstone 9-to-5. That kind of culture leads to employees who are stressed and jumping to clock out as soon as 5pm hits. Instead, our goal is to keep people happy, healthy, and comfortable, and trusting they’ll get the work done,” Zoe told us. Employees are given time to eat, or nap, or rest, to keep their stress down and motivation up. There is space to meditate, and a contemplative arts/fitness room.

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There’s even a dedicated nap room.

Over $100k in charity donations – through referrals

In 2014, Yesware’s People Team began rethinking their talent acquisition process, and started exploring incentivized referrals. They sent out a survey to every employee at the company asking them a simple question: what would best motivate you to make referrals?

The choices given were a cash reward, or an equivalent amount given to charity. Charity donations won by a landslide.For each employee who makes a successful referral, Yesware donates $5,000 to their charity of choice. Yesware founder Matthew Bellows recently tweeted a list of the charities that the referral bonuses have gone to – the donations total over $100k since 2014.

Yesware Referrals

Today, referrals are one of the top sources of Yesware’s overall hires. Zoe told us she believes that referrals are a crucial element of their TA strategy. “Focusing on referrals - and focusing on the people that are already here making those referrals - is the best way to catalyze a good hire.” –Zoe Silverman is the Director of Talent at Yesware.

For more information, check out Yesware's website.

About Drafted

At Drafted, we believe that your company network is your single biggest competitive advantage when it comes to hiring. Our mission is to make it easy for you to leverage your network in the hiring process to find the best candidates. Your network is already powerful, it’s just too much work to make it a priority over the day-to-day of recruiting. Companies that use Drafted see their employee referral numbers go up by 2x, their time to hire drop by 30% and their overall hiring efficiency increase significantly within just a few months.